I was thinking about human capital and how important it is to our clients recently in their efforts to retain employees and improve culture. Of course, it happened to be the same day that I sat down to write this blog, so I asked ChatGPT what it thought human capital was. Here is what it

The service industry faces high levels of turnover due to the nature of the work. For example, while the average U.S. turnover rate is about 18%, in the service, maintenance, and manufacturing industries, employee turnover is 62%! If you’re a manager or human resources professional in the service industry, chances are you already understand how

Finding someone with the perfect mix of experience, knowledge, and skills is tough in today’s ever-changing work environment. Utilizing assessments during the recruitment process is an effective way to identify top candidates that have what it takes to succeed within your organization.   Assessments help employers pinpoint key skills, and provide valuable insight into an

As companies continue to navigate the post-pandemic business landscape, employee retention has become an increasingly pressing concern. Following the profound impact of the pandemic on the workforce and the changes in the generational mix, employers must prioritize investment in strategies to retain their top talent. High employee retention rates are not only beneficial to a